pg 13 Privacy Policy

1. Information We Collect

When you register and use pg 13, we collect personal data that is necessary to provide our services. The categories of information we may collect include:

• Account information: Full name, date of birth, email address, username, and password when you create an account.
• Identity verification documents: Government-issued ID or other documents we may request to verify your identity and comply with our internal policies.
• Payment and transaction data: Deposit and withdrawal records, transaction amounts in Philippine Peso (₱), payment method details, and transaction history associated with your account.
• Device and browser data: IP address, browser type and version, operating system, device type, and screen resolution collected automatically when you access the platform.
• Usage data: Pages visited, features accessed, session duration, game activity, betting history, and other interaction data recorded as you use pg 13.
• Cookies and similar technologies: Session identifiers, preference tokens, and analytics data collected through cookies placed on your device.

We collect only what is reasonably necessary to operate the platform, process transactions, and comply with applicable obligations.

2. How We Use Your Data

pg 13 uses the personal data we collect for the following purposes:

• Creating and maintaining your account, including verifying your identity and age eligibility.
• Processing deposits, withdrawals, and all transactions denominated in Philippine Peso.
• Providing access to the platform's features, including sports betting, live casino, slot online games, and Fish Game.
• Managing VIP tier progression and communicating relevant promotional offers to eligible members.
• Detecting and preventing fraud, money laundering, and other prohibited activities.
• Responding to your support inquiries and resolving account-related issues.
• Improving platform performance, fixing bugs, and analysing usage patterns to enhance the member experience.
• Complying with legal obligations applicable to our operations.

We do not use your data for purposes that are incompatible with those listed above without first informing you and, where required, obtaining your consent.

3. Cookies and Tracking Technologies

pg 13 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you access the website. We use them for the following purposes:

• Essential cookies: Required for the platform to function, including maintaining your login session and security tokens. These cannot be disabled without affecting your ability to use the platform.
• Functional cookies: Remember your preferences, such as language settings and display options.
• Analytics cookies: Help us understand how members navigate the platform so we can identify areas for improvement. Data collected through analytics cookies is aggregated and does not identify individual users.

Most browsers allow you to control cookie settings through the browser's preferences menu. Disabling certain cookies may limit your ability to use some features of pg 13. We do not use advertising cookies or sell your browsing data to third parties.

4. Data Storage and Security

pg 13 stores your personal data on secured servers and applies standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include access controls, encrypted data transmission, and regular security reviews.

We retain your personal data for as long as your account is active and for a reasonable period afterwards as required for legal, regulatory, or operational purposes. When data is no longer needed, we take steps to securely delete or anonymise it.

While we take reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

5. Sharing Data with Third Parties

pg 13 does not sell your personal data to third parties. We may share your information in limited circumstances as follows:

• Payment processors: We share the transaction data necessary to process your ₱ deposits and withdrawals with our payment service providers. These providers are required to handle your data securely and only for the purpose of processing your transactions.
• Identity verification services: Where we use third-party providers to verify your identity documents, the relevant data is shared with those providers solely for verification purposes.
• Legal and regulatory compliance: We may disclose your data to law enforcement, regulatory authorities, or other parties where required by applicable law or where we believe disclosure is necessary to protect the rights and safety of pg 13 or others.

Any third party with whom we share your data is required to maintain appropriate data protection standards and to use your data only for the specific purpose for which it was shared.

6. Your Rights as a User

As a member of pg 13, you have the following rights with respect to your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete data associated with your account.
• Deletion: You may request that we delete your personal data, subject to any legal obligations that require us to retain certain records.
• Objection: You may object to specific uses of your data where permitted by applicable law.

To exercise any of these rights, contact our support team at [email protected] with your request. We will respond within a reasonable timeframe. Note that some requests may be subject to identity verification before we can process them. For common account questions, the FAQ page may also be helpful.

7. Protection of Minors

pg 13 does not knowingly collect personal data from individuals under 18 years of age. Our platform is intended for adult users only. If we become aware that a minor has registered an account, we will take steps to close the account and delete the associated data promptly. If you have reason to believe that a minor has provided personal information to pg 13, please contact us at [email protected] so we can investigate and act accordingly.

8. Updates to This Policy

pg 13 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the effective date shown at the top of this page. We encourage you to review this page periodically. Continued use of the platform following any updates constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy or how your data is handled, please contact us at [email protected] or visit our FAQ page for further guidance.