pg 13 Responsible Gaming
Online gaming should be enjoyable and within your control. pg 13 is committed to providing tools, information, and support so every Philippines member can play responsibly.
Our Commitment to Responsible Gaming
At pg 13, we believe that online gaming — whether that means sports betting, live casino, slot online, or Fish Game — should be a form of entertainment that fits comfortably within your everyday life. We do not promote gaming as a way to generate income, and we never suggest that any outcome is guaranteed.
Our commitment to responsible gaming means we take active steps to help Philippines members stay informed, set boundaries, and access support if their relationship with gaming ever becomes a concern. This page outlines the resources and principles that guide how pg 13 approaches player welfare. We encourage every member to read through this page and use the tools available to them.
Recognising Signs of Risky Behaviour
Gambling becomes a problem when it stops being fun and starts affecting your finances, relationships, or daily routine. Being honest with yourself is an important first step. Some signs that gaming may be getting out of hand include:
Continuing to play or increasing bets in an attempt to win back money you have already lost.
Spending much more time gaming than you intended, and feeling unable to stop when you want to.
Spending money meant for rent, food, or bills on gaming, or borrowing money specifically to fund gaming activity.
Keeping your gaming habits secret from family or friends, or feeling defensive when others raise concerns.
If you recognise any of these patterns in your own behaviour, we encourage you to use the tools below or seek support from a qualified professional.
Setting Time and Budget Limits That Work for You
One of the most effective ways to keep gaming enjoyable is to decide in advance how much time and money you are comfortable spending — and then stick to those limits. Here are some practical steps Philippines members can take before and during any gaming session on pg 13:
- Set a ₱ budget before you start. Decide the maximum amount in Philippine Peso you are willing to spend in a session, a day, or a week. Treat this like any other entertainment expense — once it is gone, stop for the day.
- Use a timer. Set an alarm on your phone to remind yourself when it is time to take a break. Regular breaks help you stay aware of how long you have been playing.
- Avoid gaming when stressed or upset. Decisions made under emotional pressure are rarely good decisions. Gaming should be a relaxed, leisure activity — not an outlet for frustration or anxiety.
- Never gamble with money you cannot afford to lose. Winnings are never guaranteed. Only deposit and play with funds that are truly discretionary.
- Keep a record. Writing down what you deposit and what you win or lose can help you maintain an honest picture of your gaming activity over time.
Account Controls Available to Members
pg 13 supports members who want to manage their gaming activity more closely. The following options are available through our support team. Contact us at [email protected] to request any of these:
- Deposit limits: You can request that a maximum ₱ deposit limit be set on your account for a defined period (daily, weekly, or monthly). This helps you stay within a budget you have decided in advance.
- Cooling-off period: If you feel you need a short break, you can request a temporary cooling-off period during which your account will not accept logins or deposits. Cooling-off periods can range from a few days to several weeks.
- Self-exclusion: If you believe your gaming is causing harm and you need a more extended break, you can request a longer self-exclusion from pg 13. During a self-exclusion period, your account will be suspended and you will not be able to access the platform. We encourage members to consider this option seriously if they are struggling to stay in control.
To activate any of these tools, please get in touch with our support team. We will process your request promptly and without judgment. Visit our FAQ page for more information on how to manage your account.
Keeping Minors Safe
pg 13 is strictly for adults aged 18 and above. We do not allow minors to register or access any part of the platform. If you share a device with children or younger family members, we strongly recommend taking the following steps to prevent accidental or deliberate access:
- Always log out of your pg 13 account when you are finished playing, especially on shared devices.
- Do not save your login credentials in a browser that minors can access.
- Consider using parental control software on shared devices or family computers to restrict access to gaming websites.
- Talk to children in your household about responsible internet use and explain that online gaming platforms are for adults only.
If you suspect that a minor has accessed a pg 13 account, please report it immediately to [email protected] so we can investigate and take appropriate action.
Keeping Life in Balance
A healthy approach to gaming means keeping it in its proper place alongside the rest of your life. Gaming is one form of entertainment among many — it should not take priority over your work, family, health, or finances. If you find that gaming is becoming a regular preoccupation or that you are thinking about it during other activities, that is a signal worth paying attention to.
Maintaining balance looks different for everyone, but some useful habits include scheduling specific times for gaming rather than playing whenever the urge arises, pursuing other hobbies and social activities, and talking openly with people you trust if something feels off. Taking care of your wellbeing is always more important than any gaming session.
Getting Professional Help
If you feel that gaming is negatively affecting your life and you would like to speak with someone, professional support is available. pg 13 encourages any member who is struggling to reach out to a qualified counsellor or helpline in the Philippines. Asking for help is a sign of strength, not weakness, and there is no shame in seeking support early.
You can also contact our support team at [email protected] to discuss self-exclusion or account closure if you decide that stepping away from pg 13 is the right choice for you. We will support you in that decision without question.
Have questions about your account or need support?
Our FAQ page covers common account and payment questions. For personal support, contact [email protected] directly.